Program Participation FAQs

Answers to the most frequently asked questions about program preparation and participation, designed to support you throughout your internship journey.

Please schedule your interview using the following link. Make sure to use the same email address we have on file when booking your slot.

Alumni are welcome to apply for future internships. While the process is somewhat streamlined compared to first-time applicants, it still includes an interview with a senior member of IMA’s leadership team.

All IMA programs have associated costs. These cover comprehensive support services, including accommodation, meals, local transportation, and mentorship. At this time, IMA does not offer purely volunteer or fully-funded opportunities.

Invoices for both completed and ongoing programs can be accessed directly through your IMA Online Portal. From there, you can view, download, and print your past invoices at any time. If you have trouble accessing the portal or locating your invoice, please contact our Support Team for assistance.

You can reach out to our Program Mentorship staff—Phares, Benson, Margaret, Hildah, Mitchel, Janet, or any member of the team. They are available day or night to answer questions, address concerns, and provide guidance.

The curfew at the Program Residence is 12:00 AM for interns aged 18 and above, and 9:00 PM for interns under 18. The curfew is strictly enforced.

Yes. For your safety, you must check in and out with the Security Staff whenever you leave or return to the Program Residence.

Please communicate your plans to our Program Mentors and check with Chef Joshua about meal arrangements.

Quiet Hours are observed from 10:00 PM to 6:00 AM Monday–Thursday and 11:00 PM to 6:00 AM Friday–Sunday.

Clinical Debriefing Sessions are held every Monday and Friday at the Program Residence, starting at 2:00 PM. Attendance is required, and a record is taken.

The system allows you to report any incidents or concerns confidentially. You can access it anytime through this link.

Each intern is allowed one Wellness Day every two weeks during their internship.

You can sign up for your Wellness Day using this link at least 24 hours in advance. Requests will be confirmed by email.

A set schedule is provided for transportation between the Program Residence and the hospital. Please review the weekly schedule for specific times.

Additional transportation within Mombasa is available for $10–$35+ per person, depending on the destination. You must sign up at least 24 hours in advance via the transportation request link. Availability depends on vehicles and program schedules.

Yes. A complimentary shuttle service runs to City Mall and Nyali Center on Tuesdays, Thursdays, and Sundays between 2:00 PM and 5:30 PM. Pick-up from the residence is at 2:00 PM, and return is by 5:30 PM. No sign-up is required.

Yes. Additional group transportation can be arranged for a small fee ($10–$35+ per person) with at least 24 hours’ notice.

You’ll need to bring or prepare the following items depending on the department you are rotating in:

Yes. Night shifts are available on Tuesdays and Thursdays from 8:00 PM to 6:00 AM at Coast General Teaching and Referral Hospital. Sign-up is required by the Saturday of the previous week. For your safety, interns must remain at the hospital until 6:00 AM.

Yes. Afternoon rotations are available on Mondays and Thursdays in the following departments: Emergency, Internal Medicine, Surgery, Radiology, Maternity (OB/GYN), and ICU.

You can sign up for afternoon rotations using this link You must submit your request no later than the Saturday before the week of your shift. Afternoon rotations take place on Mondays or Thursdays, subject to availability. A lunch-to-go will be prepared, and hospital pick-up is at 4:30 PM. To be fair to other interns, please avoid cancelling with less than 24 hours’ notice.

Yes! We’ve set up a Google Photos folder where you can view and download all the photos taken by our local staff. You’re also welcome to upload and share your own photos there.

Yes. Tag @internationalmedicalaid in your posts and stories and add IMA as a collaborator.

Yes. Each week, the best collaboration post receives an IMA-branded Nalgene. Photos shared to Google Photos or Instagram are also automatically entered into IMA’s Annual Photo Contest with opportunities to win scholarships and cash prizes.

You can view and purchase IMA merchandise through this link.

Proceeds from IMA merchandise sales directly support our Mental Health Awareness Initiative. All funds go toward operating Mental Health Awareness Clinics in Kenya. You can explore the merchandise options through this link.